Payme / FPS / Octopus Apps / Bank Transfer / Alipay HK / Credit Card (3.3% platform fee)

If you choose to use Payme / FPS / Octopus Apps / Bank Transfer ,

You can view your account details / Payment QRCode after submitting your order

(After completing the order, please complete the payment within 48 hours and send the payment proof via WhatsApp to +852-6045-6009)

📁 Click here to upload proof of payment

Guests can check the payment status of their orders in their accounts.

Spot Products : 1. Products in stock in Hong Kong can be purchased in the " Spot in Hong Kong " section .
2. The word "ready stock" will be added before the product name of the product in stock, and the others are ordered products.
3. In-stock products are expected to be shipped within 0-3 working days (excluding Saturdays, Sundays and public holidays)
4. If the order includes both spot and pre-ordered items , unless the customer specifically requests otherwise, the customer will be notified to pick up/ship the goods only after all the goods have arrived at the port.

Ordered products : The delivery time of ordered goods is approximately 7-21 working days after the manufacturer ships (excluding weekends and holidays)
＊Customized products such as mobile phone cases and earphone cases are made to order by the manufacturer after the order is placed and require at least an additional 2-7 working days of processing time.

＊After the goods are shipped, we will notify customers via SMS/email.
＊After the order is placed, please complete the payment within 48 hours, otherwise the website will automatically cancel the order and the customer will need to place a new order!

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Due to the rapid sales of Korean cultural and creative products, popular items often run out of stock. First come, first served basis. If an item is out of stock , we will refund the purchase price or process a refund via PayMe/FPS. We do not offer cash on delivery . Once you have successfully placed an order, we will place the order once we have received full payment.
＊Those who maliciously abandon orders and do not pay will be blacklisted
＊Since the delivery time will be affected by the customer's deposit and payment time , please deposit and pay as soon as possible after placing the order so that we can pre-order the goods!
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＊The above-listed arrival time is an estimated time and is for reference only. The actual arrival time may vary depending on the manufacturer's inventory quantity/shipping time/logistics conditions . Please pay attention!
Goods arriving early will be shipped early🚚💨
＊Pre-sale/pre-order products are subject to the official shipping date📆
＊Our store does not accept urgent orders and does not accept cancellation of orders due to long waiting time . Please consider it yourself before placing an order!
＊ If there is any dispute regarding the order, our store reserves the right of final decision!

⚠️ Delivery Methods

[Guests from Hong Kong]

① [Free Shipping] Tin Shui Wai cooperative pick-up point: Tianyi Mall (WTS/SMS notification after arrival)

📍Landside chat: Shop 2089, Tin Yi Shopping Mall, Tin Shui Wai, "Small Square House"

🕔 Business hours: Monday to Friday 10:00-19:45; Saturday 10:00-18:45;
Sundays and public holidays 10:00-16:45

⏳ Free storage period is 2 days (expired $10/day )

<For details, please refer to the pickup notice sent! >

*If the goods are not collected within a longer period and are returned to us from the pick-up point;
The order will be deemed to be automatically abandoned and the goods will be automatically listed for sale;
No refunds or individual notifications will be made at that time, please note!

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②Mong Kok cooperative pick-up point: K Pickup in Golden Rooster Plaza (WTS/SMS notification upon arrival)

📍 Address: Room 1208, Golden Rooster Plaza, 39-55 Sai Yee Street, Mong Kok, Kowloon

(Near MTR Exit E2/opposite MacPherson Stadium)

🕔 Opening hours: Monday to Friday 1:00 - 8:00; Saturday 1:00 - 6:00

Closed on Sundays and public holidays

💰 Shipping fee details: HKD 12 per order

⏳ ​2 days of free rent, regardless of arrival date (expired $10/day )

<For details, please refer to the notification of self-pickup point delivery!>

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③ SF Express｜SF Express

Customers can track their shipments using the tracking number on the SF Express official website.

Delivery takes about 1-3 working days after shipment

For details on delivery time and shipping costs, please refer to the "Shipping Time" page on the SF Express official website.

For weight and size restrictions, please refer to the "Weight and Size Restrictions" page on the SF Express official website.

＊Please fill in the correct pick-up point code / delivery address , recipient name , email and contact number when placing an order

Cooperation point pick-up point: When the goods are delivered to the cooperation point pick-up point,
Customers will receive a "Pickup Available Notification" via WhatsApp/SMS
Please pay attention to the pickup time of the cooperative pick-up point!

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Other delivery methods ( SF Express /other third-party logistics):
After the goods arrive and are shipped, the customer will receive the tracking number of the order via email.
Tracking Number can be tracked on the official website of each logistics company

＊Please fill in a sufficient capacity and commonly used email address when placing an order!

*Arrival notification emails may be categorized as Junk Mail/Social/Promotions.

＊Please pay attention to your mailbox and check it carefully!

If there are both stock and ordered goods in the same order, they will be shipped together after all the goods are in stock !

If you wish to split your order , please contact customer service for assistance; shipping charges will be calculated based on the split order.

If you need to merge orders , please note the order numbers you want to merge in the remarks column !

In-stock products | Shipped within 0-3 business days after ordering (excluding Saturdays, Sundays and public holidays)
Order products | It takes about 7-21 working days for the manufacturer to arrive in Hong Kong, and will be sent out within 0-3 working days after arrival in Hong Kong (excluding Saturdays, Sundays and public holidays)

＊Delivery may be delayed if there are a large number of orders during holidays or force majeure natural disasters

If you choose [ Home Delivery ]: The actual delivery status will be subject to the delivery status of the express company

If you choose [Pick up at Pickup Point]: Please pay attention to the SMS / WhatsApp notification sent by the courier. Any shipping costs will be borne by the customer.

＊Warm reminder: ⚠️SF Express has currently cancelled the SMS notification pickup service!
If you are using SF Express, please download the SF Express APP and pay attention to the pickup notification 🙇🏻‍♀️🙇🏻❗️

＊For more details on delivery time, please refer to the "Arrival Time" and "Delivery Method" above.

⚠️ About product returns

Since our store helps everyone purchase goods on behalf of others, we do not guarantee any product returns or exchanges . We hope our customers can understand!

Some products have local Korean warranty service, but this store does not include it, so you need to handle it yourself!

If the product has any problems before leaving the factory , the manufacturer mistakenly shipped the product but the product has arrived at the port , or there are defects , our store cannot make any product exchanges or refunds . We hope that our customers can understand!

If the product is damaged , broken , lost, etc. during international or local delivery ... our store is not responsible, but we will do our best to help customers find the package!

In view of the fact that some customers have reported that the goods sent by SF Express were crushed , if the order contains fragile items , our store does not recommend using SF Express!

If you have selected the product you want to order and submitted the order , and have paid in full or in part , no refund or order cancellation will be made! ( Except for out-of-stock products )

If a product is out of stock/discontinued and not restocked , customers can choose to refund the purchase price of the out-of-stock product in the same amount as the purchase price, or refund the price of the out-of-stock product via Payme/FPS/Alipay HK .

If you have already placed an order for the product's style, color , size , quantity and other related product options, and we have already placed the order, we cannot make any changes, returns or exchanges!

📹 To ensure the interests of both parties, please record the entire unboxing process. If you cannot provide a complete unboxing video , your application will not be accepted!
If you find anything missing , please keep the original box, packaging and accessories and contact us within 48 hours after receiving the goods. Late submissions will not be accepted!

⚠️ Website images
Most of the pictures in this store are taken from the official websites of different brands. Due to the wide variety of product colors, each computer picture is displayed on a mobile phone screen, computer screen, etc.
Different color effects may appear, and there may also be problems such as color difference . If you encounter such a situation or color difference and need to return or exchange, our store will not accept it !

⚠️ Undeliverable orders
Some orders may be returned due to unknown delivery address , PO box, hotel address, no one to receive the package after multiple deliveries, or the recipient refusing the package .
When the courier returns the package, we will deduct the original shipping and handling fees and HK$25 as a processing fee for the returned order from the refund.